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FAQS

Here at Base Culture we consider our customers part of a family. That's why we like to like to be as open and transparent with everything we do. Below is a list of common questions and policies. Don't hesitate to contact us if there's anything you don't see!
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What is Paleo? 

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How should I store Base Culture product? 

Our products are made with only the freshest real ingredients with no preservatives. We ship with dry ice to ensure maximum freshness by the time they reach your doorstep. We recommend immediately refrigerating or freeze any Base Culture goods as soon as you receive them.


Return Policy

100% satisfaction guarantee.  We will refund or replace your order if you are unhappy in any way. 


Terms

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To read our Terms in full click here


Privacy Policy

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To read our Privacy Policy in full click here

 

 



Mammoth FAQ 

Email Address

info@baseculture.com
We typically respond within 24 business hours.

For wholesale inquiries:
Brooke Davis
bdavis@baseculture.com

Phone

(844) 697-2536
Monday - Friday 9am - 5pm ET

Address

Base Culture
5160 140th Ave N
Clearwater, FL 33760