Refund Policy: 100% satisfaction guarantee. We will refund or replace your order if you are unhappy in any way.
To receive a refund please either call the number provided on the site or send a customer message telling us what has occurred. If a product arrives molded or damaged in any way you will be refunded.
Time Frame: After alerting us to the issue, it should take 2-3 days to receive your replacement order.
Thanks for shopping with Base Culture!